COMPLETE THE QUALITY MANAGEMENT SYSTEM

“Eagle Security" LLC started the introduction of the "Quality Management System-Requirement" MNS ISO 9001: 2010 from the end of 2013 to ensure the consistency and consistency of our service to international standards. We are responsible for designing, analysis of the texts, and conducting research on the experience of the organization that introduced the above standards and validation in October 2015.

The Company's top management or General Director has given great importance to the introduction and implementation of this Standard, and the Quality Team has been officially appointed and made a plan. These include:

Defined quality policy and objectives.

 In all aspects of the operation ( provision of security services, selection of human resources, training of personnel, supplies of equipment and uniforms), and to take measures to improve them. As a result, the quality manual, relevant rules for the CMS, operating procedures, work instructions and related records are all 65 documents.

 In accordance with the requirements of ISO 9001: 2010, the quality manual has been developed and implemented in all aspects of its operations and has been improved in 2015.

The security service delivery scheme was created and worked on the scheme.

 In the process of applying the regulation to study and resolve customer satisfaction, the consumer complaints declined by 40 percent in the first half of 2015 and the majority of business and cooperative proposals.

  The nature of the safeguard function is to provide regular monitoring and supervision of the officers' work and to make internal inspection in accordance with this feature, which is urgently needed to resolve the breach and to make regular inspection and improvement accordingly. The risk of serious violations decreased as the audit procedures were carried out in three forms: regular, daily, unexpected and planned, and in collaboration with the Procuring Entity.

 In order to ensure that employees are trained and recruited, they need to make sure that their requirements and criteria are met, and they will be trained and qualified and trained. The "Procedures for Employee Selection" and "Training Procedures" skills improved. More than half of the Company's employees have 3-12 years of experience and skills. In the first half of this year alone, only 5 training courses were organized for qualification and skills, and for the CIPs, and were recorded, documented and recorded.

 An analysis of the implementation of the quality management system has been designed and designed to further improve the system. The entire 2014 implementation was carried out and the management analyzed the first half of 2015 and took corrective actions.

 To clarify the roles and responsibilities of all employees and employees of the Company and to incorporate them in the Quality Handbook, there is a need to avoid overlapping of duties.

The process of establishing reserves and arranging service plans is in line with the requirements of ISO 9001: 2010, which ensures security services to the international level.

Inspecting risks through risk-based planning, saving time and productivity control opportunities are available.

Published: 2017-06-05 12:58:57